Privacy Policy

1. Who We Are

• Entity: Milir Ai Pte Ltd
• Address: 19 Recreation Lane, Singapore 546571
• Contact: contact@milir.ai

2. Scope

This Privacy Policy applies to personal data we collect through our website and contact channels.

3. Personal Data We Collect

We currently collect data submitted through our discovery/contact form, including:

• Title
• Full name
• Work email
• Phone / WhatsApp number
• Company
• Country
• Workflow/process details
• Systems used
• Outcome priority
• Timeline

We may also collect technical data (for example, IP address, browser/device information, and usage data) through cookies and similar technologies, subject to applicable consent rules.

4. How We Use Personal Data

• Respond to inquiries and discovery call requests
• Evaluate workflow needs and propose services
• Communicate with you about your request
• Operate, secure, and improve our website
• Meet legal and regulatory obligations

5. Legal Bases (Where Required)

• Your consent
• Steps prior to entering a contract / contract performance
• Legitimate interests (for example, improving and securing services)
• Compliance with legal obligations

6. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential site operation
• Analytics and performance measurement
• Marketing/advertising insights (where enabled)

See our Cookie Notice for details and controls.

7. Region-Based Consent Approach

• EU/UK visitors: non-essential cookies are off by default until consent is provided.
• Other regions: cookie settings may be more flexible under local law; users can still manage preferences.

8. Sharing and Processors

We may share personal data with trusted service providers that help us operate our business, such as:

• Cloud hosting providers
• Email delivery providers
• Analytics and advertising technology providers (where enabled)

We require processors to protect personal data appropriately.

9. International Data Transfers

Your personal data may be processed outside Singapore. Where personal data is transferred outside Singapore, Milir Ai Pte Ltd will take appropriate steps to ensure the recipient is bound by legally enforceable obligations to provide a standard of protection comparable to the PDPA.

10. Data Retention

We retain personal data only as long as reasonably necessary for business, legal, and operational purposes, then securely delete or anonymize it.

11. Security

We use reasonable administrative, technical, and organizational safeguards to protect personal data. No method of transmission or storage is completely secure.

12. Your Rights

Depending on applicable law, you may have rights to:

• Access or correct personal data
• Withdraw consent
• Request deletion or restriction
• Object to certain processing
• Request data portability
• Lodge a complaint with a regulator

To exercise rights, contact: contact@milir.ai.

13. Data Protection Officer (DPO) Contact

For privacy-related matters, you may contact our Data Protection Officer at contact@milir.ai.

14. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised "Last updated" date.